Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after your order has been confirmed. Processing times may vary during periods of high demand, holidays or due to circumstances outside our control.

Shipping & Delivery

We currently offer free standard shipping on eligible orders.

Estimated delivery times are typically 7–12 business days after your order has been processed. Delivery times are estimates and may vary depending on the destination, carrier, customs processing and other circumstances outside our control.

You will receive a shipping confirmation once your order has been dispatched, including tracking information where available.

International Orders

Orders may be shipped from different fulfillment locations depending on the product and delivery destination.

For international orders, customs procedures may occasionally affect delivery times. Where import duties, taxes or other charges apply, responsibility for these charges will be determined in accordance with applicable law and the information provided to you during checkout.

Incorrect or Incomplete Addresses

Please make sure your shipping information is complete and accurate before placing your order.

If you notice an error in your shipping address, contact us as soon as possible at info@moduvo.store. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at info@moduvo.store and we will help investigate the shipment.

Please note that occasional delays caused by carriers, customs, severe weather, holidays or other circumstances outside our reasonable control may occur.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or you receive the wrong item, please contact us as soon as possible at info@moduvo.store. We may ask for photographs or other information so that we can resolve the issue.

For more information about returns and refunds, please see our Return and Refund Policy.

Contact

If you have any questions about shipping or your order, contact us at:

Moduvo
Email: info@moduvo.store